How to Contact Lowrance Customer Service in the USA?Updated 2 months ago
For Contact Lowrance Service Click on Given Below Link:
👉 https://lowrance.com/service
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Lowrance is a well-known brand in the marine electronics industry, providing high-quality fish finders, GPS units, and other marine navigation products. Whether you’re a professional fisherman or a recreational boater, Lowrance products help enhance your on-water experience. However, if you encounter an issue with your device, need technical assistance, or have a question about your product, contacting Lowrance customer service in the USA is essential. Here’s a step-by-step guide on how to reach them effectively.
1. Visit the Official Lowrance Website
The first step to contacting Lowrance customer service is visiting their official website: https://www.lowrance.com. The website contains a wealth of information, including product manuals, troubleshooting guides, and frequently asked questions (FAQs). Many issues can be resolved by reviewing the support section.
If you need direct assistance, the website provides several ways to get in touch with their customer service team.
2. Phone Support
Lowrance offers customer service through phone support, which can be one of the quickest ways to resolve any problems or get answers to your questions. To speak with a representative, you can call:
Lowrance Customer Service Phone Number:
The phone line is available during business hours, typically from Monday to Friday, 8:00 AM to 5:00 PM (Central Time). Be ready to provide your product details (model, serial number, etc.) to expedite the process.
3. Email Support
If you prefer written communication, you can contact Lowrance customer service via email. Email support is useful for less urgent inquiries or if you need detailed instructions for complex issues.
To email Lowrance customer service:
- Visit their Contact Us page on the website.
- Fill out the email form with your name, contact information, product details, and a description of your issue.
- Expect a response within 24-48 hours, depending on the volume of inquiries.
4. Live Chat Option
Lowrance also offers live chat support on their website. The live chat feature allows you to communicate in real time with a customer service representative. This option can be especially convenient if you prefer typing out your issue instead of waiting on hold for a phone call.
To access live chat:
- Go to the Lowrance Support page.
- Look for the “Chat Now” button, usually located at the bottom right corner of the page.
- Once you click the button, you'll be connected to a support agent who can assist you immediately.
5. Social Media Support
Lowrance is active on several social media platforms, including Facebook, Instagram, and Twitter. If you’re unable to reach customer service through traditional methods, sending a direct message on one of these platforms is an option. The Lowrance team often responds quickly to inquiries on social media.
Here are their official social media handles:
- Facebook: @LowranceFishing
- Twitter: @Lowrance_NA
- Instagram: @lowrancefishing
6. Product Registration and Warranty Assistance
Lowrance offers a warranty on most of its products, and registering your device can help speed up warranty claims. To register your product:
- Visit the Product Registration page on the Lowrance website.
- Enter the required information about your product and purchase details. Once registered, you can easily claim warranty service if necessary.
7. Lowrance Support Forum
The Lowrance Support Forum is an excellent resource for troubleshooting common problems or learning new tips and tricks from other Lowrance users. While this is not direct customer service, the forum is monitored by Lowrance experts who may offer helpful advice and solutions to common issues.
To visit the forum:
- Go to the Lowrance Forum.
- You can browse through topics related to your product, or if you can’t find what you need, you can post a new question.
8. Authorized Service Centers
If your Lowrance device requires repair, and you can’t fix the issue yourself, contacting an authorized service center may be the next step. You can find a list of authorized service centers on the Lowrance website or by calling customer service.
Be sure to have your product’s serial number and a detailed description of the issue when reaching out for repairs or service. This will help ensure your device gets the attention it needs promptly.
9. Mailing Support
If you need to send your device or documentation to Lowrance for any reason, such as warranty claims, repairs, or returns, you can mail your items to the following address:
Lowrance Technical Support
Lowrance, a Navico brand
12000 E. Skelly Drive
Tulsa, OK 74128
Be sure to include all necessary information, including your name, contact details, and a brief description of the issue.
Conclusion
Getting in touch with Lowrance customer service in the USA is straightforward, and there are multiple ways to do so, depending on your preference and urgency. Whether you prefer talking on the phone, sending an email, or chatting online, Lowrance has you covered. For more complex issues, you can also visit service centers or use their online resources for helpful tips and troubleshooting advice.
No matter how you choose to contact them, the Lowrance support team is committed to providing the best possible customer experience to ensure you can keep enjoying your products on the water.